Twelve programmes, grouped by what they help you do

Pick the task in front of you. These programmes are not a ladder from beginner to advanced. A person who already sends email can start with photographs. A person who has never used a chat tool can start with first conversations.

If two cards both look useful, book the free orientation call and we will choose one to begin with, plus one alternative. You can change after the first paid session if the fit is wrong.

Course board

The full catalogue

Fees for programmes shorter than six weeks are S$38 a session. The six-week programme is S$190. Groups stay at six people or fewer.

Chat assistants

First conversations with an assistant

An assistant is a box on a screen where you type a question and receive a written reply. We open one together, write the first sentence in ordinary English, and read the answer aloud. You will keep the same three tasks for several weeks: asking a fact, asking for a short draft, and asking the tool to try again more simply. We slow down whenever the screen jumps.

You will practise

Opening the same chat tool each week without hunting for the icon
Typing a question that names a person, a place, or a date
Saving a conversation so you can find it later
Stopping when the reply looks invented, and asking a person instead

Suits you if you have heard family talk about chat tools and you want a calm first look, on your own device.

6 weeks · online group · S$190

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Chat assistants

Asking better questions

A vague question produces a vague reply. We take requests you already make (“help with a letter”, “ideas for dinner”) and add the missing pieces: who it is for, how long it should be, and what to leave out. You compare two answers side by side and keep the clearer one. Four weekly sessions at S$38 each, which is S$152 in total.

You will practise

Adding a length, a tone, and an audience to a request
Asking the tool to shorten or simplify its own reply
Copying a draft into email and editing it yourself before sending

Suits you if you already opened a chat tool once and found the answers too long or too general.

4 weeks · online group · S$152

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Staying safe

Scam messages, cloned voices and fake offers

We look at patterns that show up in Singapore: a text that uses a bank’s name, a voice note that sounds like a grandchild, a page that copies a delivery firm. You will not be asked to share your own messages if you prefer examples we provide. The aim is a pause you can use when something feels urgent. Four sessions at S$38, totalling S$152.

You will practise

Checking a sender the slow way, using a number you already have
Spotting a cloned voice by asking a family-only question
Leaving a fake page without tapping further
Writing down who you will call before you reply

Suits you if you already delete suspicious texts and still want a shared method with family.

4 weeks · online group · S$152

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Staying safe

Checking whether an answer is true

Chat tools can invent a clinic, a bus time, or a government fee. We teach a three-part check you can remember: another official page, a date, and a person you already trust. Three sessions at S$38, totalling S$114. We stay with consumer tools. We do not give medical, legal, or financial advice.

You will practise

Comparing a reply with an official website
Asking the tool where it got a number, then discarding it if it cannot say
Keeping a short written checklist beside the screen

Suits you if you already use a chat tool and want a habit for catching confident mistakes.

3 weeks · online group · S$114

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Everyday devices

The voice assistant already on your phone

Most phones already listen for a short command. We turn that feature on carefully, practise a handful of phrases, and turn it off again if you dislike it. You will set a timer, start a call, and ask for a simple fact. Three sessions at S$38, totalling S$114.

You will practise

Finding the microphone setting on your own handset
Speaking a command slowly, then repeating it
Switching the listener off when you want privacy

Suits you if typing feels tiring and you would rather speak a few reliable phrases.

3 weeks · online group · S$114

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Everyday devices

Bigger text, clearer screens, fewer taps

We enlarge text, raise contrast, and pin the apps you actually use. Two sessions at S$38, totalling S$76. The work stays on your device. We do not install extra software unless you ask for a specific, named app and we agree it is needed.

You will practise

Raising text size until a paragraph is comfortable
Putting three apps on the first screen and hiding the rest
Turning on captions where the device allows it

Suits you if you can use the phone but squint, miss icons, or tap the wrong thing.

2 weeks · online group · S$76

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Photos and memories

Sorting, repairing and labelling family photographs

Bring a mixed folder from a phone or a USB stick. We sort by year where we can, add names you supply, and try a gentle repair on faded scans. Original files stay untouched in a separate folder. Five sessions at S$38, totalling S$190. The assistant suggests labels. You accept or reject each one.

You will practise

Making a copy of a folder before any change
Adding a name and a year to a picture
Rejecting a wrong label the tool invented
Exporting a simple album you can open later

Suits you if boxes of pictures live on a phone and you want names on them while you still remember.

5 weeks · online group · S$190

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Photos and memories

Letters, cards and writing down a life story

You talk, or type a few lines, and the assistant helps turn that into a letter, a card, or a short chapter. You stay in charge of every fact. We print a large-type draft after each session. Five sessions at S$38, totalling S$190. Nothing is published unless you decide to send it yourself.

You will practise

Dictating a memory in your own words
Correcting names, dates, and places the tool gets wrong
Turning a paragraph into a card or a letter
Keeping a dated file of chapters on your device

Suits you if you want to get stories down and a blank page feels heavy.

5 weeks · online group · S$190

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Health and admin

Appointments, forms and letters from agencies

We practise reading a letter, extracting the date and the action, and drafting a reply in plain English. You fill only sample forms in class. We never ask for SingPass, passwords, or medical files. Four sessions at S$38, totalling S$152. If a real letter needs a professional, we will say so and stop.

You will practise

Highlighting the deadline and the sender on a letter
Drafting a short reply and checking it twice
Saving a PDF copy with a date in the file name
Writing a list of questions for a real appointment

Suits you if paper from clinics or agencies piles up and you want a calmer way to answer it.

4 weeks · online group · S$152

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Health and admin

Reading health information without being misled

Search results and chat replies mix useful pages with adverts and guesses. We compare a consumer summary with a page from a known health service, then we write down what remains uncertain. Three sessions at S$38, totalling S$114. This is literacy, not treatment. We do not interpret test results or recommend medicines.

You will practise

Spotting a date and an author on a health page
Setting aside a reply that names a drug or a diagnosis
Preparing two questions to take to your own clinician

Suits you if you read health pages online and want a method that keeps the clinic in charge.

3 weeks · online group · S$114

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Family and travel

Video calls, captions and translation

We set a call so faces are large, volume is steady, and captions are on where the app allows. A short translation is treated as a draft, then read back. Three sessions at S$38, totalling S$114. A relative may join the last quarter of a session if you invite them.

You will practise

Starting the same call from a pinned icon
Turning captions on before the other person joins
Using a one-line translation and checking it with a speaker

Suits you if family live elsewhere and calls currently feel fiddly or quiet.

3 weeks · online group · S$114

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Family and travel

Planning a trip with an assistant

We build a day plan with walking distance, shade, and a rest. The assistant drafts. You check opening hours on the official site and print a large-type copy. Two sessions at S$38, totalling S$76. We do not book tickets for you or take payment details.

You will practise

Asking for a plan with a start time and a limit
Crossing out anything the official site does not confirm
Printing or saving a one-page itinerary

Suits you if a short outing in Singapore or nearby would be easier with a printed plan.

2 weeks · online group · S$76

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What a six-week programme looks like week by week

This is the shape of First conversations with an assistant. Other six-week groups follow the same rhythm with different tasks.

Week 1. We name the two tasks you want to finish by week 6. We open the chat tool on your device, write one ordinary sentence, and read the reply together. You leave with a large-print page that shows those exact clicks.

Week 2. Recap for ten minutes. You ask a second question that includes a date or a place. We save the conversation in a folder you can find without help. If the screen looks different from last week, we pause and match it.

Week 3. You bring a question from your own week: a recipe, a bus, a letter. The group watches one person go through it slowly, then each person tries a similar step. We write down where the tool guessed.

Week 4. We compare a useful reply with a sloppy one. You practise asking the tool to shorten, to list, or to try again. Checking an answer against another page becomes part of the habit, not an extra topic.

Week 5. You run one complete task from start to print or send, with the tutor watching. The group only interrupts if someone is stuck. The practice for the week is the same task, done twice at home in fifteen-minute sittings.

Week 6. We return to the list from week 1. You show what you can do alone. We write a one-page reminder for the months after class. There is no test. If you want a letter of attendance, we prepare one on request.

Fees and cancellations

You pay after the first session of a programme. If that session shows the class is a poor fit, you can stop without paying for the rest. We do not ask for a signed contract. A place is held once we have confirmed the time by email.

Cancel or move a session with 24 hours’ notice and there is no charge. Later than that, the session is payable because the seat cannot be offered to someone else. Recordings stay available for 30 days. A large-print recap is included. One email between sessions is included; we reply during office hours.

The six-week programme is S$190. Shorter groups are S$38 a session. One-to-one hours are S$85. In-person groups at Orchard are S$45 for ninety minutes. A family pair session is S$110 for two hours.

Devices and what we never ask for

A smartphone, tablet, or laptop roughly six years old or newer is enough. We teach the device you own. If text is small, we enlarge it. If a camera is optional, you may leave it off. Headphones help in a noisy room and are not required.

We do not ask you to install extra apps unless a named programme needs one, and then only after we explain why. We do not ask for passwords, banking details, or SingPass. We do not take remote control of your screen. If a demonstration would help, you start the share yourself and you can stop it at any moment.

If a relative wants to sit in, that is your choice. They do not receive your login details from us. For a shared lesson, the family pair session is the format designed for that.